We want you to be completely pleased with your purchase. If you are not satisfied with your order, Schmidt Brothers will accept merchandise in its original, unused condition with all original packaging intact.
Merchandise must be returned within 30 days of your order receipt for a full refund, less shipping charges. No cash refund will be provided for any promotional items or gift cards. Once we receive your return package, you will be sent an email notifying you that your return is being processed.
Be sure to return the item(s) via an insured and traceable method, such as UPS or FedEx. We are not responsible for returns that do not have tracking/delivery confirmation (POD) showing that the package was actually received by our office.
Please note that the buyer is responsible for cost of shipping on returns.
We recommend that you pack returns in their original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our office in suitable condition and to protect all points and edges from cutting through the shipping carton.
RETURN ADDRESS: Brother Brands Inc., Attn: SBC Return Processing, 15 Park Avenue, Westwood, NJ 07675, USA
For any item(s) on clearance, warehouse sale, labeled discontinued, or closeout, these items do not qualify for a return and are non-refundable. All items under this category are final sale(s).